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The phone number is 0870 708 26 27 , then choose option 2 then
option 1.
The User IDs and PINs are set up as follows:
UserID 0001# , PIN 1111# or
UserID 0002# , PIN 2222# etc
It then prompts you for a site identification. These have been
set up
as :
0001 (7 digit meter)
0002 (8 digit meter)
000001 (4 digit meter)
000002 (5 digit meter)
The system then prompts you to enter a variable length (depending
on the site ID you selected) meter read, which it then reads back
to you and asks for confirmation. It then offers you the choice
of entering another meter read or hanging up.
Things to note:
SQLphone can be easily customized to prompt for different forms
of identificaiton, and can collect and store additional information
such as dates, times and meter read type (Gas, Electricity, Water,
etc.).
SQLphone can optionally read back the site names using either a
computer synthesized voice (TTS - Text To Speech) or pre-recorded
prompts.
The demonstration system performs limited validation, only checking
that you enter the required number of digits relevant to the site's
meter. Business logic to validate the input in other ways can be
included if required.
The demonstration system stores the number of meter dials with
each site and prompts the user accordingly. If this information
is not available, SQLphone can accept any length input. You can
choose whether to end each input with a hash key or not. The hash
key is useful, but not required, to terminate data input that could
be of variable length.
The voice prompts that you hear were recorded by a colleague and
are in no way 'professional', but are adequate for demonstration
purposes.
The meter read / data collector is available as a complete outsourced
solution. Penguin Computers are able to provide a system hosted
on our own dedicated hardware for you, where your only involvement
would be to receive a daily/weekly email with your data in an agreed
format, and sending to us any static data that is reqyured by your
application.
A rented solution removes the need for you to supply a PC, Dialogic
voice processing card, telephone lines, SQLphone licence and SQLphone
customisation. The data that we can supply could include the date
& time of each call, the user submitting the data, the site
ID, meter read type (Gas, Electricity), the meter read and anything
else that you wish us to collect.
Please contact us at rent-a-line@penguinit.co.uk
or call 0870 708 26 27 for further details.
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